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Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.
How fast will I receive my designs?
On average, most requests are completed in just three days or less. However, more complex requests can take longer.
What will I receive in 72/48 hours?
Typical requests are delivered in 48 hours on average. This includes a brand concept, landing page, collection of social templates, etc. If a request is much larger in size, expect to receive deliverables every 24 hours until the entire request is complete.
Who are the designers?
You might be surprised to read this, but hotpotato is actually an agency of one. This means you'll work directly with me, founder of Hotpotato. However, requests such as animations or custom illustrations and complex coding are provided by partner designers.
How do you handle larger requests?
Larger requests are broken down on our end. This applies to full-scale website or mobile app designs, UI/UX work, etc. You should expect to receive a reasonable amount of work every 24-48 hours until the entire request is done.
Are there any refunds if I don't like the service?
Due to the high quality nature of the work, there will be no refunds issued.
